“Everyone on the Alan Heron Homes team went above and beyond the call of duty”

We wanted to thank you and your team for building our custom new home. We cannot say enough about the positive experience we have had with Alan Heron Homes. You lead us through the process, with extensive involvement every step of the way. You had excellent contacts with all of the trades and the City, were able to maintain construction on schedule, and had excellent design ideas throughout the process. Any glitches encountered in building the house were rectified in a professional and efficient manner. You had valuable recommendations throughout the process and we never felt that anything you recommended was to benefit you, but only was looking out for the best interests of ourselves. In addition to the quality and pride of workmanship you demonstrated in building our home, everyone on the Alan Heron Homes team went above and beyond the call of duty, from helping us move, helping us install appliances in our rental house, helping us at the drop of a dime with moving a heavy object, and even babysitting our children periodically so we could visit the construction site!! The after-service has been truly phenomenal as well! There is no such thing in your minds after you’ve moved in, so we’re finished with you, and you’re continually assisting and following up on any loose threads, and answering our calls even on the weekends. As I am sure anyone who has gone through a renovation/house build can tell you, it is an extremely stressful event. You and your team members truly helped minimize the stress. Given the nightmare horror stories out there with contractors, we were truly pleased to have found you. If we ever build another house or have another renovation project, Alan Heron Homes will definitely be our builder!